The Client is a large business group with multiple businesses across industries. A specific industry of focus for them is media, publishing, and consulting. They operate multiple companies independently under one organizational umbrella.
This unique business model includes a mix of home-grown companies and those secured through strategic acquisitions. These entities serve a broad spectrum of clients, offering specialized services and maintaining independent operations aligned with their unique business processes.
Media, Publishing and Consulting
The client’s growth strategy had led to a complex IT environment with systems inherited from various acquisitions and home-grown setups. Each company operated independently, using different IT systems, processes, and protocols, which resulted in significant inefficiencies and high operational costs. The primary challenges included: Fragmented IT Systems, High Operational Costs, Complex IT Management, Inconsistent Data Management, Sub-optimal Resource Utilization
XTS consolidated the client’s fragmented IT infrastructure by establishing a centralized data center, implementing a hybrid cloud strategy with AWS and Azure, standardizing IT processes, deploying automation tools like Ansible and Puppet, and providing 24×7 global support, resulting in streamlined operations, enhanced data consistency, and significant cost savings.
Increase in data accuracy through Unified Data Management. Reliable analytics & informed decision-making
Reduction in response times. Critical issue resolution down to an average of 43 hours.
Increase in IT team productivity through Streamlined operations and automated maintenance.
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