At XTS, we take responsibility for the IT operations that keep your business moving, so you can focus on growth and innovation. Our managed services deliver proactive monitoring, expert support, and cost-efficient operations that ensure stability, compliance, and resilience. The result: predictable performance, lower risk, and peace of mind every day.
- Infrastructure Monitoring | Track system health around the clock.
We combine advanced tools with human oversight for full-stack observability.
- Incident Detection | Identify risks before they affect users.
Automated analytics flag anomalies early, enabling rapid containment.
- Real-Time Alerts | Ensure critical updates reach the right people instantly.
Our alert systems prioritize issues for fast and effective resolution.
- Automated Remediation | Resolve recurring problems without manual intervention.
XTS deploys playbooks that self-correct common issues and reduce downtime.
- SLA-Driven Uptime | Guarantee availability aligned to your business needs.
We enforce uptime and performance standards through measurable SLAs.
- Ticketing & SLA Tracking | Manage requests with transparency and speed.
A centralized system ensures visibility, accountability, and timely resolution.
- Desktop & Endpoint Support | Keep every device secure and up to date.
We handle installation, configuration, and troubleshooting for all endpoints.
- Remote & Onsite Assistance | Resolve issues wherever your teams are.
XTS offers blended coverage for maximum accessibility and flexibility.
- Software Deployment | Roll out updates and new tools seamlessly.
We ensure controlled, tested deployments that minimize disruption.
- User Onboarding & Training | Help teams adapt quickly to new systems.
Structured programs boost adoption and reduce learning curves.
- IT Budget Management | Align technology spend with business outcomes.
We help forecast, allocate, and track budgets for maximum ROI and cost predictability.
- Infrastructure Optimization | Improve efficiency without compromising reliability.
Regular audits and tuning maximize the performance of your existing assets.
- Capacity Planning | Anticipate future needs with accuracy.
Our models ensure your IT environment scales smoothly without overprovisioning.
- Policy & Governance Frameworks | Ensure consistency and compliance across IT operations.
XTS establishes clear guardrails that balance agility with control.
- Patch & Update Management | Keep systems secure and current.
We apply updates systematically to close vulnerabilities quickly.
- Vulnerability Scanning | Detect and prioritize threats proactively.
Regular scans highlight risks before they escalate into incidents.
- Backup & Disaster Recovery | Protect against data loss and downtime.
XTS designs recovery frameworks for rapid restoration in emergencies.
- Compliance Monitoring | Stay audit-ready across regulations.
We enforce standards like GDPR, HIPAA, and ISO with automated reporting.
- Access & Identity Controls| Prevent unauthorized access at every layer.
Zero Trust principles ensure secure, role-based access management.
Scaling Managed Services with XTS:
Keep your business secure, stable, and cost-efficient with XTS AIForge-driven monitoring, proactive governance, and expert 24/7 support.
Always-On Stability
Deliver round-the-clock monitoring and XTS AIForge-enabled anomaly detection to keep your systems secure, reliable, and disruption-free.
Responsive IT Support
Provide fast, transparent, and expert helpdesk services that keep teams productive with both remote and onsite coverage.
Smarter IT Economics
Align technology spend with business outcomes through budget control, infrastructure optimization, and accurate capacity planning.
Secure & Resilient Operations
Protect data and systems with proactive patching, vulnerability scans, and disaster recovery frameworks built for rapid restoration.
Compliance by Design
Embed governance and regulatory adherence across your IT landscape, ensuring audit-readiness and trust at every level.
Client Speak
Our clients’ words reflect the trust we’ve earned — and the transformation we’ve delivered. Explore how our tech solutions have powered their growth, strengthened their platforms, and brought bold ideas to life.
